Tourists say best treatment Rimini hotels, coldest in Como

Italy's historical, artistic beauty, wine key for visitors

Tourists say best treatment Rimini hotels, coldest in Como

Rimini, July 1 - Visitors say they get the friendliest treatment in hotels in the Adriatic city of Rimini, while lodging in the northern Lake Como region is cold in every sense. Those findings come from a socio-economic survey of 500 foreign tourists who visited Italian hotels in May. While 13% said they received friendly service in Rimini, 11% were pleased with Ischia, Capri, Sorrento and Amalfi. Third place went to Gallipoli in the Puglia region, cited by 9%. The city least welcoming was judged to be Como, cited by just 0.3%. About 39% of tourists surveyed said they recalled friendly greetings by hotel reception staff; another 27% were most affected by the willingness by hotel workers to provide information and suggestions; and 22% appreciated good organization. The survey found the most important attractions of Italy are the historical, architectural and artistic achievements, cited by 34%; and the country's food and wine, important to 30%. Prices, city services and green space were important for visitors. Chief complaints by visitors were inefficiencies in tourism services including the opening hours of museums and archaeological sites, a problem for 28%. Others complained of the high cost of tickets, difficulties buying tickets online, and reservation services.

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